Prerequisites

1. If you allowlist our IP addresses on your firewall, you can use Jira Integration+ in the cloud.

2. You can self-host with our enterprise edition solution using Docker if you cannot allowlist.

Allowlisting

When you allowlist our static IP address, you allow API calls from our systems in AWS to connect to your Jira instance.

• All communication is API-based over HTTPS / SSL (encrypted).

• We use OAuth to secure our API calls.

• All Jira permissions are respected automatically.

• We host with AWS in the East region by default but also offer localized hosting options.

Our secure cloud solution has been evaluated and confirmed to be SOC-II Type 2 and HIPAA compliant.

Self-Hosting via Docker

If you can't allowlist and utilize our solution in the cloud, you may be a good fit for our enterprise edition and docker container. This option is available as an add-on to our enterprise subscription plans.

• Our software is in a docker container we help you install and configure it internally/

• A master software agreement (MSA) is required to protect our IP in the docker container.

• No data is ever sent to Jira Integration+, and all support is done remotely.