Skip to end of banner
Go to start of banner

I want to add Chat Widget to my Customer Portal

Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 8 Next »

🤔 Context: A Support Manager wants the company Customer Portal to have a Chat Widget.

🌧️ User Problem: As a Support Manager, I want our customers to be able to get in touch with us immediately without any fuss, but I also want the agents to be able to answer without ever leaving Jira.

☔ Solution: Using Chat for Jira Service Management!

Chat for JSM is a live chat app for Jira Service Management, it enables real-time conversations, faster support request resolution, and higher customer satisfaction.

You can add our Chat Widget to your Customer Portal, customize it with your company logo and brand colors, and resolve support requests quickly within JSM.

HOW TO: Set up Chat Widget on Jira Customer Portal

Problem solved!

  • No labels
Error formatting macro: appfire-confluence-analytics: java.lang.NullPointerException: Cannot invoke "com.atlassian.confluence.xhtml.api.MacroDefinition.getMacroId()" because "macroDefinition" is null