🤔 Context: A Marketing Manager wants the company Customer Portal to have a Chat Widget.
🌧️ User Problem: As a Marketing Manager, I want our customers to be able to get in touch with us immediately without any fuss, but I also want the agents to be able to answer without ever leaving Jira.
☔ Solution: Using Chat for Jira Service Management!
Chat for JSM is a live chat app for Jira Service Management, it enables real-time conversations, faster support request resolution, and higher customer satisfaction.
You can add our Chat Widget to your Customer Portal, customize it with your company logo and brand colors, and resolve support requests quickly within JSM.