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Installation and setup for Integration+

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Overview

You can install Integration+ with just a few steps. The setup is a one-time process that lets your team start immediately. You must be a Jira admin to install.

Not everyone is a Jira admin, so we get that. Contact your Jira admin and send them the information in this document to get them started.

On this page:

  • You can only establish one Jira connection to one Slack workspace. If you need to connect Jira to multiple workspaces, please contact support@appfire.com to discuss our Enterprise options.

  • The user used for the initial connection will dictate the Jira access available when using the Bot.

  • The user must have Slack permissions to add a bot to the workspace.

We do not recommend configuring Jira Service Management projects and non-JSM (e.g., Jira Core or Jira Software) projects simultaneously. While we will allow you to do so, permissions may not work correctly in Jira Service Management projects.

Download the app from Atlassian Marketplace

  1. Go to marketplace.atlassian.com and enter Slack Integration+ in the search field.

  2. Select the Try it for free button and choose your preferred Hosting Type (Cloud or Data Center).

  3. Choose your Jira instance from the dropdown menu and click the Start Free Trial button.

  4. You will be redirected to the Atlassian Marketplace. Look for a notification in the bottom left corner, indicating that Slack Integration+ is being added.

  5. Click the Copy button, then select the Go to the Application Links button.

The experience looks slightly different here for Cloud and Data Center.

Cloud

  1. Click the Create link button, leave the Direct application link option selected, paste the application URL (typically https://account.nextup.ai), then click Continue.

  2. Review the link, leave the “I am an administrator” box checked, and click Continue to proceed. Skip to Step 8 below.

Data Center

  1. Click the Create link button, leave the selection on Atlassian Product, paste the application URL (typically https://account.nextup.ai) and click Continue.

If you are on an older version of Jira Data Center, you will need to paste the application URL before clicking Create new link

  1. You will be redirected back to Jira. Click the Allow button to grant permission for the integration.

  2. Next, select the correct Slack account or workspace and click Accept and Continue. 

  3. Complete the Slack authentication steps as prompted. 

  4. Finally, choose the Jira Integration+ application by clicking Add to Slack. 

  5. Grant Jira Integration+ permission to access your Slack workspace by selecting Allow. 

  6. Congratulations! Slack Integration+ has been successfully installed and integrated with your Jira instance.

Image of the try it free button in Atlassian Market placeImage showing that slack Integration plus for Jira is being addedImage showing the copy button and Go to application links button

Cloud:

image-20240516-154644.png

Data Center:

image-20240516-154901.pngimage-20240516-183318.png

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