\uD83E\uDD14 Problem
CONFLUENCE CLOUD
How can I disable the Comala Document Management default email notifications, such as page assigned, page unassigned, etc.?
Information
The default email notifications cannot be disabled for the Comala Document Management app in Confluence Cloud.
Custom notifications (including custom emails) created using workflow triggers can be managed in Comala Document Management Cloud app by editing the workflow template.
Workaround
If necessary, global email notifications can be disabled for the Confluence site for Confluence - this includes email notifications for all the apps. Custom email notifications for Comala Document Management Cloud events can be created using workflow triggers added to an applied workflow.
Disable Confluence Cloud email notifications
As a global administrator, navigate to
Global Administration
Configuration
uncheck the Email Notification checkbox
choose Save configuration changes
Custom email notifications
Email notifications are created using workflow triggers. These can be modified or removed according to the needs.
Here is an email trigger example for a workflow state expiry, where the state has an added due date.
"triggers":
[
{
"event":"on-expire",
"actions":[
{
"action":"send-email",
"recipients":[
"@watchers",
"@creator",
"@lastUpdatedBy"
],
"notification":{
"subject":"${content.title} has expired",
"title":"${content.title} has expired",
"body":"Hello, ${content.link} in the ${content.space} space has expired and needs to be reviewed"
}
},
{
"action":"set-message",
"type":"info",
"title":"Expired",
"body":"The page has expired",
"tags":"state",
"mode":"autoClose"
}
]
}
]
The recipients and the text details can be modified according to the
\uD83D\uDCCE Related articles
Product documentation
Workflow trigger example - Send an email on a user approval decision
Workflow trigger example - Send an email on a change of workflow state