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As opposed to the server routines, we use here full structures because we have access to the whole email.

IncomingMail

Code Block
string subject;
string body;
string htmlBody;
string [] to;
string [] cc;
string [] from;
string [] replyTo;
IncomingEmailHeader [] headers;
IncomingEmailAttachment [] attachments;
string contentType;
date sentAt;
date receivedAt;
int size;
IncomingMail [] embeddedMessages;

IncomingEmailHeader

Code Block
string name;
string value;

IncomingEmailAttachment

Code Block
string fileName;
string contentType;
int size;
byte [] content;

Example usage

Standard processing:

Code Block
IncomingEmail mail = getIncomingEmail();

string issueKey = mail.subject;
if(issueExists(issueKey)) {
    // add comment

    string commentText = mail.body;
    string userCommenting = getUserByEmail(mail.from).key;
    
    addComment(issueKey, userCommenting, commentText);
    attachAllFilesFromEmail(issueKey);
    
} else {
    // create issue
    
    string summary = mail.subject;
    string description = mail.body;
    
    string [] fields = {};
    fields += {"reporter", getUserByEmail(mail.from).key};
    
    createIssue("SCRUM", "", "Task", summary , "Minor", description, {}, "", "", fields);
}