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This article explains how to separate values from a single line to multi-line in a custom field in Create on Transition app.

Instructions

Perform the steps:

  1. Login as a Jira Administrator and click Image RemovedImage Added > Issues.

    1. If the custom field already exists then skip step # 3 to step # 10. Go to the custom field in the post function and follow the step from step # 11.
    2. If you want to add the new custom field then follow step #3 to step #11.
  2. Click on the button Add custom field which is at the right top corner.
  3. Select a Field Type as Text Field (multi-line) and click Next
  4. Enter Name and Description (optional) in the respective fields, and click Create
  5. It traverses you to the Screens section. Choose the required workflow screen(s) and click Update
  6. In the Workflows tab, click on Edit link to the required workflow.
  7. Select the transition for which you want to add /edit post function. Select the Post Functions option.
  8. Click Add post function
  9. Traverse to the Custom Fields option and click Add Custom Field button. 
  10. Select the custom field name and enter the value with the combination of \n (a new line character) wherever you want to have a line break. Image RemovedImage Added
  11. Click Add to add the post function.
  12. Publish the workflow.
  13. Run the transition to see the values of the custom field. Before adding the escape character. 
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           After adding the escape character.           

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Info
  • It is recommended to test the post-function in a non-production environment before implementing it in the production environment.