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Problem statement

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Based to the error you encounter, make sure the respective reporter or assignee or the user performing the transition has the following permissions under the respective target project permission scheme:

  • Create Issues
  • Modify Reporter Reporter and/ Assignable or Assignable User
  • Assign Issues

Troubleshooting steps

Use the following troubleshooting steps to ensure the reporter or assignee or the user performing the transition, have the required permissions as mentioned in the previous section:

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  1. Navigate to the intended project. 

  2. Select Project Settings from the left bottom corner of the screen.
  3. From the Settings menu, select the Permissions option.
    1. If the error is with the Reporter field, verify if the user performing the transition or the reporter, has the Create Issues,Issues and/or Modify Reporter options as following:
    2. If the error is with the Assignee field, verify if the user performing the transition or the assignee , has the Assignable User, User and/or Assign Issues options as following:

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