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Step 1

As a Jira Administrator or Workflow Administrator:

  1. Click the Cog icon to open the Settings menu and select Issues

  2. Click Workflows

  3. Navigate to your workflow and edit your workflow to create a draft version

  4. Select the transition

  5. Select the Validators tab.

  6. Click Add validator

  7. Select Conditioned validator (Bob Swift) validator and add

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Step 2

Within the Configuration screen:

  1. Enter “issue.status.name == "In Progress" in the Jira Expression field.

  2. Enter the message that you want the users to see when they try to transition to Done from a status other than “In Progress“. For example: “The issue needs work.”

  3. Click Add

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Step 3

  1. Remember to publish your workflow. It is always recommended to save a backup of the previous workflow when prompted.

  2. Go to any issue in a status other than “In Progress“

  3. Try transitioning the issue to Done status, you should see the above-configured error message.