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Accessing configuration settings of the Salesforce Package

To find the settings:

  1. In Salesforce, click Settings > Setup.
    If you are using Salesforce Classic, click Setup located on the upper right pane.

  2. Search for "Package" and go to Installed Packages.

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  2. Look for "Jira for Salesforce" and click Configure.

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Feature Toggles

This allows the admin to disable product features available to users.
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The following features can be toggled on or off:

  • Create Jira Issue

  • Associate Jira Issue

  • Push changes to Jira

  • Pull changes from Jira

  • Unlink issues

  • Configure associations 

  • Sync email attachments

    Note
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    (warning) Attachments may still sync even if you disable this feature because of Salesforce's Email-to-Case Settings. For more info, refer to this KB article.


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This allows the admin to specify which Jira fields should appear in the Jira issues Visualforce pages.Image Removed

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Click + Add Jira Fields to add more Jira fields.

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This allows the admin to configure the Project Filter.Image Removed

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Use the Project Filter to filter which Jira projects are shown in the Create Jira Issue dialog box. However, only projects with a binding in Jira can be selected.

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This allows the admin to configure the behavior of synchronized comments in Salesforce.Image Removed

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Comment Privacy

Determines visible Jira comments based on their privacy.

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