This page outlines which Jira Field Types are compatible with Salesforce Field Types in the latest version of Connector for Salesforce & Jira.
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Symbol | Direction | Name | Description |
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< | Inbound | Unconditionally Compatible | Inbound mapping is fully supported. |
> | Outbound | Unconditionally Compatible | Outbound mapping is fully supported. |
<? | Inbound | Optional Format-Dependent | If the Salesforce value is in the expected Jira format or a value mapping exists, converting it to the desired value/format in Jira sync will work as expected. Otherwise depending on the target field, either an empty value will be used (emptying the target field) or the sync does not affect the target field. |
?> | Outbound | Optional Format-Dependent | If the Jira value is in the expected Salesforce format or a value mapping exists, converting it to the desired value/format in Salesforce sync will work as expected. Otherwise depending on the target field, either an empty value will be used (emptying the target field) or the sync does not affect the target field. |
<! | Inbound | Format-Sensitive | Inbound mapping is supported, sync works only if the Salesforce value is in the expected Jira format or a value mapping exists, converting it to the desired value/format in Jira, otherwise sync will fail. |
!> | Outbound | Format-Sensitive | Outbound mapping is supported, sync works only if the Jira value is in the expected Salesforce format or a value mapping exists, converting it to the desired value/format in Salesforce, otherwise sync will fail. |
<!! | Inbound | Not Recommended | Some types might be compatible with value mapping but a mapping between them is not recommended as it fails most of the time. In most cases you can find more suitable field types in Jira or Salesforce to map to your desired field. |
!!> | Outbound | Not Recommended | Some types might be compatible with value mapping but a mapping between them is not recommended as it fails most of the time. In most cases you can find more suitable field types in Jira or Salesforce to map to your desired field. |
X | Both | Incompatible | These field types are not compatible. |
<X< | Inbound | Unsupported Inbound | Some fields in Jira are read-only, hence an inbound mapping for them is not supported. |
Compatibility Matrix
Rows are Jira field types and Columns are Salesforce field types. For a better view of the table, you can view this in Compatibility Matrix (full view).
string | int | double | boolean | date | datetime | url | id | picklist | multipicklist | encryptedstring | location | address | ||||||||||||||
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string | < | !> | < | !> | < | !> | < | !!> | < | !!> | < | !> | < | !> | < | ?> | <!! | ?> | <!! | X | X | X | X | X | ||
string textarea | < | !> | < | !> | < | !> | < | !!> | < | !!> | < | !> | < | !> | < | ?> | <!! | ?> | <!! | X | X | X | X | X | ||
number | <! | > | < | > | < | > | <!! | !!> | <!! | !!> | <!! | !!> | <!! | !!> | <!! | !!> | X | X | <!! | ?> | X | X | X | X | X | X |
date | <!! | > | <!! | !!> | <!! | !!> | X | !!> | < | > | X | X | X | !!> | X | !!> | <? | ?> | <!! | ?> | X | X | X | X | X | X |
datetime | <!! | > | X | X | X | X | X | X | X | X | < | > | X | X | X | X | X | X | X | X | X | X | X | X | X | X |
issuetype | <X< | > | <X< | X | <X< | X | <X< | X | <X< | X | <X< | X | <X< | X | <X< | X | <X< | ?> | <X< | ?> | <X< | X | <X< | X | <X< | X |
project | <X< | > | <X< | X | <X< | X | <X< | X | <X< | X | <X< | X | <X< | X | <X< | X | <X< | ?> | <X< | ?> | <X< | X | <X< | X | <X< | X |
resolution | < | > | < | X | < | X | < | X | < | !!> | < | !!> | < | !> | < | !> | < | ?> | <!! | ?> | <!! | X | X | X | X | X |
watchers | <X< | X | <X< | > | <X< | > | <X< | X | <X< | X | <X< | X | <X< | X | <X< | X | <X< | X | <X< | X | <X< | X | <X< | X | <X< | X |
priority | <! | > | X | X | X | X | X | X | X | X | X | X | X | X | X | X | <? | ?> | <!! | ?> | X | X | X | X | X | X |
user | <! | > | X | X | X | X | X | X | X | X | X | X | <!! | X | <! | X | <! | ?> | <!! | ?> | X | X | X | X | X | X |
status | <X< | > | <X< | X | <X< | X | <X< | X | <X< | X | <X< | X | <X< | X | <X< | X | <X< | ?> | <X< | ?> | <X< | X | <X< | X | <X< | X |
timetracking - original estimate | X | > | X | > | X | > | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X |
timetracking - Σ original estimate | X | > | X | > | X | > | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X |
timetracking - r emaining estimate | X | > | X | > | X | > | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X |
timetracking - Σ r emaining estimate | X | > | X | > | X | > | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X |
timetracking - time spent | X | > | X | > | X | > | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X |
timetracking - Σ time spent | X | > | X | > | X | > | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X |
securitylevel | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X |
progress | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X |
comments-page | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X |
option | <! | > | X | X | X | X | X | X | X | X | X | X | X | X | X | X | <? | ?> | <!! | ?> | X | X | X | X | X | X |
option-with-child | <! | > | X | X | X | X | X | X | X | X | X | X | X | X | X | X | <? | ?> | <!! | ?> | X | X | X | X | X | X |
votes | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X |
sd-customerrequesttype | X | > | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | ?> | X | X | X | X | X | X | X | X |
version | X | > | X | !!> | X | !!> | X | !!> | X | X | X | X | X | X | X | X | X | !> | X | !> | X | X | X | X | X | X |
array<attachment> | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X |
array<string> | <! | > | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | <! | !> | X | X | X | X | X | X |
array<worklog> | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X |
array<component> | <! | > | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | <! | !> | X | X | X | X | X | X |
array<issuelinks> | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X |
array<option> | <! | > | X | X | X | X | X | X | X | X | X | X | X | X | X | X | <! | X | <! | !> | X | X | X | X | X | X |
array<group> | <! | > | X | X | X | X | X | X | X | X | X | X | X | X | X | X | <! | !!> | <! | !> | X | X | X | X | X | X |
array<version> | <! | > | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | <! | !> | X | X | X | X | X | X |
array<sd-customerorganization> | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X |
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