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When you first decide to use the JQL feature, you must trigger an initial synchronization. Decide First, you need to decide what you need to index, projects / project categories or global. It’s recommended to index only what you need, so you may want to add projects/project categories for that:
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And then press the “Save & Synchronize” button:
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If you need to synchronize the entire Jira, you should make sure that you don't have any project/project category added, then press the “Synchronize” button.
After you press it (optionally you can choose 1 project to synchronize, for instance if you test our some keywords), the screen will look like this:
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, the progress bar under the “Synchronize” button you’ll let you know the percentage of completion of the synchronization and the number of process issues from the total number of issues to be indexed.
Depending on the number of issues and the complexity of your search scripts, this may take a while.
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For example, the issue link keywords will be updated when a issue link created/updated event is triggered. We try our best to keep the keywords up-to-date however keep in mind that Jira and Power scripts are 2 separate products with a whole network in between.
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Manual Synchronization
Keywords may become unsynchronized and not reflecting reality if:
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It is therefore recommended to run this synchronization a manual triggered synchronization (using the “Synchronize” button) from time to time, in order to avoid yielding incorrect results for your users. The update will not block users from doing their work, and Jira may continue operating normally. Updates are processed as they come on on Power Scripts side.