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templateOption{"label":"Knowledge Base Template v4 Cloud Migration Ready","value":"970261608478120153","templateType":"template"}
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templateId970261608478120153
excerptSummary When publishing an article from Jira, some of the Data Categories are not displaying. In Salesforce, the Data Categories are showing correctly. Environment Confluence Cloud Diagnostics Steps None Cause Data Categories name does not support special characters. Workaround None Resolution Edit and modify the Category group’s name in Salesforce. Refer to the Salesforce - Create and Modify Category Groups article to locate the Data Categories. Remove the special characters to resolve the issue.
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