| templateType | template |
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| templateOption | {"label":"Knowledge Base Template v4 Cloud Migration Ready","value":"975385006470811132","templateType":"template"} |
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| templateTypeOption | {"label":"Confluence template/blueprint","value":"template"} |
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| templateId | 975385006470811132 |
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| excerpt | Summary For various reasons, you might want to map the Jira Key URL to a Salesforce field rather than the issue number. Environment Jira Server Jira Cloud Diagnostics Steps Not applicable. Cause Mapping the Key field in Jira to a Salesforce URL field will only retrieve the issue number and not the whole URL. Workaround Map the Key field in Jira to a Text field type in Salesforce: Navigate to Apps > Salesforce > Bindings > Mapping > Mappings Create a formula field and specify the return type as Text: In Salesforce, go to Setup > Object Manager > Case > Field and Relationships > Create a new Formula field. Use the following formula: HYPERLINK("<Jira_instance_URL>/browse/" & <Mapped_Field_in_Step_1> ,"{JIRA_KEY}") Note Please replace the <Jira_instance_URL> with your instance URL and <Mapped_Field_in_Step_1> with the field name (e.g.: text_field__c ). The {JIRA_KEY} is shown in Salesforce like below and is not a URL that you need to replace. Resolution Not applicable. |
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| fieldGroupKeys | {"2y3hhobuup":["net.customware.confluence.plugin.scaffolding__2y3hhobuup__data_0_kh3b1cw05n"]} |
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