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The integration user can be determined via the Salesforce Setup page. The steps are:

  1. In the connected Salesforce instance, click the Cog Icon

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  1.  on the top right and click Setup.

  2. Continue

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  1. to Apps > Connected Apps > Connected Apps OAuth Usage.
    (info) Alternatively, you can search for Connected Apps

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  1. OAuthUsage in the search bar.

  2. On the page, look for Salesforce & JIRA Cloud Connector (or Salesforce & JIRA Server Connector depending on the case).
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  3. In the User Count column, click the number.

  4. Find the user used for the integration by referring to the Initial

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  1. Connection or

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  1.  Last Used

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  1.  column. In the example below, the first user is the one being used for integration, based on the most

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  1. recent Last Used

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  1.  and Initial Connection dates.
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