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| excerpt | Add-on: Classic Connector for Salesforce & Jira Question: Application with server id xxx is already configured Answer: Issue: When a new Application Link is created and it has matching entries in the “RPC URL” field with a previously created connection, you’ll receive the following error: Impact: Domain names are automatically assigned by Salesforce (if you don't use a customized URL), which can cause confusion for the customer when creating a new Application Link. Steps to Reproduce: Go to the Cog Icon Unknown Attachment > Manage add-ons >ServiceRocket Salesforce.com Connector Plugin > Plugin > Configure Go to the Add New Application Link section. If the “RPC URL” field gets a new entry with the same value as an already entered Application Link you’ll get the error mentioned above. Workaround: Use a non matching entry when creating a connection, then change it to the correct one, the error will go away. |
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