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The Connector provides a set of URLs that can be used by Salesforce to call on Jira functionality such as creating new issues or viewing related Jira issues from within a Salesforce object page.

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Reference

Field Name

Definition

1

Create

URL used to access Jira action to create new issues.

2

Fetch

URL used to search for results in Jira. Used to grab related issues of a Salesforce object.

3

Pull Update

URL used to get update from Jira Issue especially with the not 1 to 1 relationship

4

Synchronize

URL used to sync details in the Salesforce object with the linked Jira issues.

5

Create or Update

Similar to #1 except it will provide an option to sync information if there are already some issues linked to the object. If there are not then the behavior is exactly as for #1.

6

Link

URL used to link Salesforce Object with Remote Object Link or Multi Remote Object Link field in Jira issue.
Replace {!Remote Object Link or Multi Remote Object Link Custom Field Id} with the Custom Field ID of the desired Remote Object Link or Multi Remote Object Link. (View sidebar for steps on getting the Custom Field ID.)

7

Associate

URL used to associate with more than one Jira issue with synchronize capability

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