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For example, you can mark overdue deliverables in red and requests with upcoming due dates in yellow. This makes it easier to prioritize and take action on critical issues (check out the screeshot below to see how the Matrix panel will look with categories).
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Open the Issue Matrix configuration page.
Go to the Data > Categories section.
Enter a name for the category - it will appear as a tooltip when the user hovers over the colored cell in the Issue Matrix panel. You can’t use the same name for different categories.
Enter JQL - currently, you can use only theextended JQL syntax provided by Atlassian.
Choose a color - you can’t use the same color for different categories.
Click Add Category.
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If an issue matches multiple categories, only the first category in the list will be assigned to the issue.
Sorting the Issue Matrix by category
You can use the categories you’ve created to sort the issues in your matrix panel. Simply go to the issue view and click on the Cat title located above the Category column of the matrix panel. If you sort by descending category, the categorized issues will be shown first, followed by those without a category. With ascending sort, the issues without a category will come first, and the categorized ones will be below.
The order of issue categories in the matrix follows the order in which you set them up. For example, if you create categories for Not Started, In Progress, and Completed, they will appear in that order when you sort by category. The screenshot below shows the issues arranged by descending sort in this example.
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Using empty JQL in category configuration
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