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This page is about Time to SLA for Jira Cloud. Using Jira On-Prem Data Center? Click the On-Prem button above.

In this section, we have gathered information that may help you improve your SLA management experience.

FAQs

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FAQ: SLAs

FAQ: Calendars

FAQ: Recalculation

FAQ: SLA Reports

FAQ: Time to SLA for Jira Cloud

Use Cases

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I need issue-specific SLA actions

I need a reset

I want to send custom SLA notifications to Slack

I need to start the SLA when an issue is opened and end it is when resolved

I want to configure Time to First Response and Time to Resolution SLAs

I want SLAs to be reset when reassigned

I want to migrate

/wiki/spaces/TTSC/pages/36209166

TTS Cloud vs. Server/Data Center Versions

...

here.

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