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Introduction
A task can be in the scope of more than one Box. Below, you can find two ways of finding out if a given task is in more than one Box.
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You can't see Boxes if you lack permissions. If you do not have at least viewing access to a given Box, it will not be shown to you on any list. If your access is limited, contact your administrator. |
Gantt
Go to the Gantt module.
Click on a task on the Gantt timeline (don't click on the task key, as it is a link). You will see a list of all Box IDs related to a given task in a pop-up - the task is in the scope of those Boxes.
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You can locate Boxes using their IDs:
The IDs function as links - they will take you to the Overview module of a given Box.
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You can also use the search functionality:
In the Box switcher.
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In the Overview module of the root (Home) Box.
WBS
When the WBS widget is enabled, you can see the Boxes the task is in scope of on a Jira issue page.
Make sure WBS widget is enabled.
Go to issue page in Jira.
If needed, expand the WBS widget.
Use the Box dropdown of a widget to see list of Boxes the task is in.
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Does scope type matter?
The App will list all Boxes a task is in the scope of (regardless of the scope type of those Boxes).
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Using the Gantt module provides you with a list of Box IDs. It doesn't provide any information on:
how those Boxes are related to each other (nested).
if the Boxes have Own or Sub scope.
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WBS provides you with information on Box hierarchy:
you can see the Box tree.
All Boxes that are part of the tree path are shown.
Boxes that are a part of the structure, but don't contain the task, are greyed out.
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Task in multiple Boxes
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A single task cannot have different values in different Boxes. It has to be displayed identically in all Boxes. Boxes display tasks based on field values in a connected tool. The App may show a Jira issue in two different Boxes, but it is still the same Jira issue, and it has the same field values. An assignee can't be a different person in one Box and different in another - assignee is simply a value of a Jira issue displayed in a Box. |
Changing the start/end date in one Box will cause an adjustment of the task period in another Box:
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Scheduling mode of a task is always the same in all Boxes:
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Even settings independent from a connected tool (such as a task color) are the same in all Boxes. Task color is stored directly in the App and isn't in any way related to Jira.
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Potential Scheduling Conflicts
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If you are experiencing erratic task behavior, check if the task is in scope of multiple Boxes. Conflicting scheduling rules applied to a single task in different Boxes (such as task scheduling mode, WBS structure, and dependencies) can make the behavior of the App seem inexplicable:
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Below you can find a few simple examples of possible situations. Keep in mind, this is not an exhaustive list but is instead meant to demonstrate possible problems.
Situation: task can't be moved
In the example:
scheduling mode - auto top-down
same task has different parent tasks in two separate Boxes
Period of a child task can't be changed in ALFA Box because of restrictions imposed by a parent task in BETA Box.
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Situation: task duration can't be extended
In the example:
scheduling mode - auto bottom-up
Task is a child in one Box, a parent in another Box
Task ALFA-9 can be moved without any problems, but its duration can't be extended. Additionally, changes of period of ALFA-12 result in identical period changes of ALFA-9.
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Situation: dependency + parent relationship conflict
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Sometimes a task may stay in a position that defies validation rules because a new validation hasn't been triggered yet. Still, if you try to move/adjust a task (or perform any other action that is a trigger), validation will happen. |
Two validation rules apply in this case:
ALFA-9 is in auto bottom-up scheduling mode (child period dictates its period)
Strong ASAP dependency from ALFA-1 to ALFA-9
Behavior:
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Dependency created
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Moving the child task
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Moving the target task of the dependency
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Table of contents
