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  • You must have Dashboard Hub installed in your instance to carry out the instructions on this page.

  • You must create a Time to SLA datasource. Refer to the Dashboard Hub documentation for detailed information. The API token you need from Time to SLA to create a datasource requires the "SLA" and "Issue SLA" generated to use in Dashboard Hub to have the "SLA" and "Issue SLA" access.

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  1. Go to the dashboardyou want to add the gadget to. Click Edit.

  2. Click Add gadget or Add a new gadget.

  3. Search Met vs Breached SLA.

  4. Click Add. The Met vs Breached SLAs configuration screen will appear.

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  5. Select a Time to SLA datasource. Remember that you have to create the datasource first.

  6. The JQL (Jira Query Language) query or filter to filter the list of issues (see the JQL documentation). If you don’t add any and click “Load”, the gadget will request all the content in the source instance, which might cause performance issues.

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