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MET VS BREACHED SLA

Display the SLA status of support tickets in a clear and easy-to-read chart, to identify which tickets are breached, met, or in progress

Overview

This gadget is designed to help support teams track and monitor the status of their service level agreements (SLAs). With this information, teams can take the necessary actions to ensure that all SLAs are being met and customer satisfaction is maintained. Whether you're a support manager, team lead, or individual contributor, this gadget is an essential tool for keeping your SLA performance on track.

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