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When I go in the administration page of Gaia for Jira, I got error 404. This occurs some time when the proper database tables are not properly created. We have experienced this with MS SQL and Oracle up to now.

Solution

  1. First, check if the Gaia database tables exist:

a)     AO_B921B2_GAIA_CONFIG_AO

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If the tables do not exist, the whole upgrading process failed. For this we do recommend to uninstall Gaia and upgrade first to Gaia version 1.14.3. If you still don’t have any tables created, please contact or our support team.

2. Check if these two lines are present in the table AO_B921B2_TEMPLATE_AO

migrated

true

template_ao_v1

true

The migrated field is a flag that tells if the migration process was conducted successfully. Setting this field to false would launch the Gaia migration process at Jira startup.

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