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🤔 Context: A Team Lead is managing a project in Jira and wants to automate the process of updating the issue status and fields when support agents comment on issues. 🌧️ User Problem: As a Team Lead, I want the issue status and fields to be updated quickly. However, my team says it's time-consuming to manually change the status and fields after commenting on an issue, and they sometimes forget it. I need a tool that can help automate my team’s workflow. ☔ Solution: Using Canned Responses Pro Templates for Jira’s Automated Actionsautomated actions! |
By using Canned Responses Pro Templates for Jira, you can create a template that will automatically update the issue status or Jira fields while commenting on an issue. This saves time and ensures consistency in the process of updating issue status and fields.
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