In some situations, the current online agent list (Chat Dashboard) can be useful combining when it combines with Jira Webhook + Scripting + Jira API to achieve the automatic assigning function.
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The following is the API how to fetch the list of the current online agentagents,
The API end point endpoint is as follow,
| Code Block |
|---|
/public/online?jiraId=<jiraId>&projectId=<projectId> |
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