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Most of questions related to data policy are answered in the EULA and Spartez Software Appfire Privacy Policy.

If you think something on this page is missing or you have any security related questions please let us know at Spartez Software Appfire Support Portal or support@spartez-softwaresupport@appfire.com. 

Server and Data Center

In Chat for Service Management Server and Data Center version, almost all data is stored in your Jira and we do not store any data on Spartez our infrastructure. 

Analytics

Additionally, we store analytics data, using:

  • Google Analytics
  • data securely stored in Google Cloud Platform BigQuery database

The collection of analytics can be disabled in the application's Global Settings.