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1) Punchcard service are designed to expedite essential features customers required. When a customer purchases a punchcard it can be used for a variety of things including implementing a feature or fix. (https://artemisappfire.atlassian.net/wiki/display/ART/Service+Punchcards) |
We are in a really bad situation here and need your help. Can you hand this ticket over to another rep so we can get a response please? sorry but this is really urgent. Thanks.
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