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  • The datasource, where Current indicates the Jira Service Management instance where the app is installed.

  • The projects, to avoid loading every single project in your instance, select the preferred ones.

  • The SLA you want to track across all your projects.

  • The period of time you want to display the requests (when they were created and/or resolved).

  • Finally, indicate if you want to use the current settings for all the compatible gadgets in the dashboard. This option eases the pain of configuring one by one the rest of the gadgets with the same default configuration


titleJira Service Management
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We are working on our growing catalog of Dashboard Gadgets: KPIs and Metrics and Dashboard Integrations: Supported Products, but contact us you want us to expedite a specific one, visit our Help Center.