Versions Compared


  • This line was added.
  • This line was removed.
  • Formatting was changed.


titleAll legacy SLAs can now be migrated to Next-Gen SLAs!
Click here to explore the awesome features within Next-Gen SLAs.
If you have any questions, please
get in touch with our friendly support team who are on hand to assist you.

Welcome to Time to SLA for Jira Cloud!

The best-selling SLA tracking app for Jira. Over 1000 customers in 70+ countries prefer using Time to SLA to manage their SLA contracts.

Time to SLA outshines other SLA tracking apps with its stable configuration, reporting and search features. Moreover, you can use Time to SLA on all Jira applications.

Are you using another SLA tracking tool and don't want to lose your old SLA data? Well don't worry, Time to SLA can easily recalculate SLA information for all of your existing issues.

Hot Features

  • Available on all Jira applications
  • Recalculates SLA information on all of your existing issues
  • Color-coded SLA Panels
  • Custom fields
  • Different SLA calculation methods
  • Customizable calendars
  • Reports
  • REST services (in the backlog)
  • Customer portals (coming very soon)
  • Notifiers 


To navigate all of the useful information in this portal, please use the main menu on the left-hand side which we have summarized in the tables below. You can also use the Search bar () in the top menu to find exactly what you're looking for. And just in case that wasn't enough, you can "raise a ticket" or "request a free demo" through the links in the top-right menu and a member of our friendly Support Team will get back to you. Enjoy!