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Description

This page explains:

  • Migration support details for the app content from server/DC to cloud

  • Differences between the server/DC and cloud version of the app

Pre-requisites

Ensure to:

Migration process

  1. Install (and configure) Create on Transition for Jira on your cloud instance.

  2. Install Jira Cloud Migration Assistant on the server/DC instance from which you intend to migrate the Create on Transition for Jira workflow and app configurations. 

...

  1. Use System > IMPORT AND EXPORT > Migrate to cloud to navigate to the migration screen where you can migrate global app configurations, workflow configurations, and/or users and groups, as required. For more information, refer to this page.

Differences between Server/DC and Cloud versions of the app

The following table lists the feature differences between the Serverthe Server/DC and Cloud versions Cloud versions of the app.

Parameter/Feature

Server/DC

Cloud

Notes

Features

Supported post functions:

  • Create Issue(s)

  • Creat Sub-task(s)

Supported post functions:

  • Create Issue

  • Create Subtask

  • Update Issue

Supported validators: Conditioned Validator

In the Cloud version, you notice that the features supported by Update on Transition for Jira are combined with Create on Transition for Jira.

Conditions based on substitution variables

JQL supported for validators

JQL is not supported for validators. Jira expressions are supported instead. 

Copy issues in epic

Supported

Not supported

Copy attachments

Supported

Supported with a limitation of user not being able to add attachments during workflow transitions

Refer to  Jira LegacyserverSystem JIRAserverId729d679a-302c-339f-958b-015e107badcdkeyCSOT-1085

Conditions for subtask default handling

Supported

Not supported

Refer to  Jira LegacyserverSystem JIRAserverId

729d679a-302c-339f-958b-015e107badcdkeyCSOT-1084

  • Issue fields

    • Due date offset 

    • Target issue status (Update Issue only)

    • Remote link(s) - Link types

  • Optional rules
    Regular expression pattern (

for 

  • for Conditions & Configuration

> Create

  • > Create multiple issues)

Supported

Not supported

Note

  • All Confluence links are copied to the issue being created or updated as web links.

  • The following result in a broken image in the issue being created or updated: 

    • Any media (image or GIF etc..) embedded in the original or parent issue's comments.

    • Any non-image media files or attachments such as GIF etc., in the description or environment fields.

  • Create multiple issues in the Conditions & Configuration tab does not support the use of regular expressions.

  • Copy attachments and Copy links are not supported while creating multiple issues or subtasks.

Refer to 
Jira Legacy
serverSystem JIRA
serverId729d679a-302c-339f-958b-015e107badcd
keyCSOT-1253
, 
Jira Legacy
serverSystem JIRA
serverId729d679a-302c-339f-958b-015e107badcd
keyCSOT-1301
, 
Jira Legacy
serverSystem JIRA
serverId729d679a-302c-339f-958b-015e107badcd
keyCSOT-1373
, 
Jira Legacy
serverSystem JIRA
serverId729d679a-302c-339f-958b-015e107badcd
keyCSOT-1551
, 
Jira Legacy
serverSystem JIRA
serverId729d679a-302c-339f-958b-015e107badcd
keyCSOT-1553
, 
Jira Legacy
serverSystem JIRA
serverId729d679a-302c-339f-958b-015e107badcd
keyCSOT-1568

In the Cloud version, you notice that the features supported by Update on Transition for Jira are combined with Create on Transition for Jira.

Limitations

It is recommended that the administrator creates the following field entities if they have not been migrated by JCMA:

  • Components

  • Fix versions

  • Affected versions

  • Labels

  • Reporter

  • Assignee

  • Watchers

When migrating from Jira Server/DC to Jira Cloud using the JCMA, draft workflows are not automatically included in the migration. Due to the tool's default behavior, only active workflows are migrated, excluding any workflows in draft mode. To ensure that these workflows are available in the Jira Cloud environment, publish the draft workflows before migration or copy the draft workflows manually.

Substitution variables processing

Custom fields

  • When substitution variables are used to set custom fields in the source instance, the following representations are

    not currently supported in

    not currently supported in workflow post function migrations:

    • entry_customfield_

      <issue key>

      <issue key>

    • custom

      values_customfield_

      <

      <custom field

      id>

      id>

    • values_customfield_<issue key>(entry)

    • custom

      transition_customfield_

      <

      <custom field

      id>

      id>

Others

When the following fields are defined using substitution variables in the source instance, they are not processed and are copied as-is to the target instance:

  • JQL query

  • Acting user

Problem reporting

If you experience any problems or behavior changes that are unexpected, refer to Help and open a ticket with us. This helps us identify and prioritize fixes and improvements.