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Overview

Dataplane Reports is part of Appfire group of Appfire’s industry-leading group of business intelligence and reporting apps for Atlassian products, which include:

Dataplane Reports runs on Jira Data Center and Server and is not available on Jira Cloud.

While we continue focusing Dataplane Reports on enterprise-scale reporting for Jira Data Center and Server, we’ve partnered with the Appfire Dashboard Hub for the Jira team to deliver a first-class Jira Cloud reporting solution for Dataplane Reports customers and a path to migrate your Dataplane Reports data to Dashboard Hub Pro for Jira Cloud.

About Dashboard Hub Pro for Jira Cloud

As with Dataplane Reports, Appfire Dashboard Hub for Jira CloudPro unlocks powerful business insights with reporting built for teams.

With Dashboard Hub for Jira CloudPro, create and share dashboards effortlessly for ITSM, Agile, and DevOps teams with intuitive and custom metrics. Combine data from over 100 gadgets and a dozen integrations, and enable a single reference point where your teams can align and collaborate.

For a quick introduction to Dashboard Hub for Jira CloudPro, and interactive demos, visit:

About Jira Cloud Migration Assistant (JCMA)

We’ve integrated Dataplane Reports with Atlassian’s Jira Cloud Migration Assistant (JCMA) app to provide an automated migration path for moving your Dataplane Reports app data to Dashboard Hub Pro for Jira Cloud.

Atlassian JCMA app is free, pre-installed in every Jira Data Center and Server instance, and typically the main tool that Atlassian customers use to migrate their Jira data. So the Dataplane Reports-JCMA integration likely already fits seamlessly into your existing plans for migrating to Jira Cloud.

For more details on Jira Cloud Migration Assistant (JCMA), refer to the following resources:

Migrating Dataplane Reports

Two different There are two ways to migrate the Dataplane Reports of your organization your Dataplane app data to Dashboard Hub Pro for Jira Cloud apply:*

  • Automated migration using Atlassian’s Jira Cloud Migration Assistant (JCMA), or

OR
*
  • Manually building reports in Dashboard Hub

for Jira Cloud.
  • Pro

Automated migration with JCMA should accomplish much of what you need, but as you become familiar with Dashboard Hub for Jira CloudPro, you may find it more expedite it may be efficient to build some reports directly in the Cloud Dashboard Hub Pro or tweak the results of an automated JCMA migration to tailor the results to your liking.

Automated JCMA Migration

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For automated migration instructions, visit Migrating from Dataplane Server/Data Center to Dashboard Hub Pro Cloud.

Appfire is investing considerable resources in integrating Dataplane Reports with JCMA and Dashboard Hub for Jira Cloud Pro to provide a path for moving your Dataplane reports to Cloud.

Support for migrating various types of Dataplane reports and features will be delivered in phases via coordinated releases of Dataplane Reports and Dashboard Hub for Jira CloudPro.

Contact Appfire Support to share with us your Cloud migration timeline, or any specific Dataplane Reports migration needs.

Current support for automated JCMA migration of Dataplane Reports data includes the following:

Type of Dataplane Report

Migration Support Status

Limitations/Known Issues

Report StatuscolourGreentitleSupported

Limitations/Known Issues

  • supports migrating 1 “Segment By” option. Additional “Segment By” options are not yet supported and ignored.

  • The “Segment By” project category or Jira issue (key) is not yet supported and ignored

  • “Max Categories” is not yet supported and ignored

  • “Show Statistics” selections will need to be re-selected after migration

    • Customizer Scripts are not yet supported and ignored

    • the Multiple Pie Charts chart type is converted to a single pie chart

    • reports shared with Jira groups or project members are currently migrated as private reports (“Not Shared”)

    Status
    colourYellow
    titleComing soon

    Additional Limitations/Known Issues

    Additional Limitations and Known Issues

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    Dataplane Reports dashboard gadgets, as configured on Jira-native dashboards

    , are not currently migrated

    will be supported by the JCMA migration soon.

    Manual Migration

    See Migrating from Create your Dataplane Server/Data Center to reports in Dashboard Hub Pro Cloud for an introduction to manually building your Dataplane Reports in Dashboard Hub for Jira Cloud.

    Performing Automated JCMA Migration

    The Migrating from Dataplane DC to Dashboard Hub Pro page details the workflow and process for migrating Dataplane Reports data to Dashboard Hub Pro (formerly Dashboard Hub for Jira Cloud) using the Atlassian Jira Cloud Migration Assistant (JCMA) app.

    An understanding of JCMA use is assumed.

    Info

    If you’re not yet familiar with Jira Cloud Migration Assistant (JCMA), refer to the following resources:

    JCMA Migration Workflow

    The following is a typical workflow for JCMA migration of Dataplane Reports data to Jira Cloud:

    1. Status
      colourBlue
      titleON Jira DC/Server
      verify the JCMA app is installed and updated to the latest version

    2. Status
      colourGreen
      titleON JIRA CLOUD
      identify or create your target Jira Cloud instance

    3. Status
      colourGreen
      titleON JIRA CLOUD
      install the Dashboard Hub for the Jira Cloud app

    4. Status
      colourBlue
      titleON Jira DC/Server
      go to the JCMA “Migration Assistant home” page by navigating to Jira Administration > System > Migrate to cloud

    5. Status
      colourBlue
      titleON Jira DC/Server
      on the JCMA “Migration Assistant home” page, prepare for migrating Jira data by selecting the Dataplane Reports app for migration, assessing and preparing your users, and reviewing your users and email domains

    6. Status
      colourBlue
      titleON Jira DC/Server
      create a new JCMA Migration plan—using “Choose what to migrate”—for migrating your Jira users, groups, projects, boards and filters (without Dataplane Reports data), and run this Migration plan to migrate the bulk of Jira data to Cloud

    7. Status
      colourBlue
      titleON Jira DC/Server
      create a second JCMA Migration plan—using “Choose what to migrate”—for migrating Dataplane Reports app data. Run the pre-migration checks, select “View app vendor checks”, and review Dataplane Reports' pre-migration analysis of the availability of compatible reports in Dashboard Hub for Jira Cloud and any flagged issues such as invalid references to Jira projects, fields, filters, groups or users

    8. Status
      colourBlue
      titleON Jira DC/Server
      &
      Status
      colourGreen
      titleON JIRA CLOUD
      correct any issues with the initial Jira data migration that were flagged by the Dataplane Reports' pre-migration checks

    9. Status
      colourBlue
      titleON Jira DC/Server
      run the Dataplane Reports Migration plan to migrate app data to Cloud

    10. Status
      colourGreen
      titleON JIRA CLOUD
      navigate to Jira Settings > Apps > Post migration report (Dashboard Hub). For the migration just performed, click on “View Details” to review the post-migration report.

      Image Removed
    11. Status
      colourGreen
      titleON JIRA CLOUD
      navigate to Apps > Dashboard Hub to review the new Dashboard Hub dashboards and gadgets created from your Dataplane reports

      Image Removed
    12. Status
      colourBlue
      titleON Jira DC/Server
      &
      Status
      colourGreen
      titleON JIRA CLOUD
      correct any issues with the initial Dataplane Reports data migration

    13. Status
      colourBlue
      titleON Jira DC/Server
      re-run the Dataplane Reports Migration plan as many times as needed until you are satisfied with the migration

    General Migration and JCMA

    reports in Dashboard Hub Pro.

    Migration Support

    Tip

    Contact Appfire Support with any migration questions, or if you encounter challenges migrating your Dataplane Reports data to Cloud. We are happy to work with you to solve any issues you might encounter.

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