| Table of Contents |
|---|
| Info |
|---|
Please look through all the documentation. Much of the documentation came from common questions. Additionally it might be worth reading through old tickets or at least searching to answer questions. |
"We submitted a support request X days ago, please respond!"
...
| Panel | ||
|---|---|---|
| ||
1) Punchcard service are designed to expedite essential features customers required. When a customer purchases a punchcard it can be used for a variety of things including implementing a feature or fix. (https://artemisappfire.atlassian.net/wiki/display/ART/Service+Punchcards) |
We are in a really bad situation here and need your help. Can you hand this ticket over to another rep so we can get a response please? sorry but this is really urgent. Thanks.
...