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This

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page guides you through installing Connector for Salesforce and

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Jira in your Jira instance.

On this page:

Table of Contents
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Include Page
Book a demo for Connector for Salesforce & Jira
Book a demo for Connector for Salesforce & Jira

Installation

There are two versions of the installation depending on the platform you use:

Version

Steps

Notes

Cloud

  1. Log into your Jira Cloud.

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  1. Click Settings (⚙️ )> Apps. The Discover apps and integrations for Jira page opens.

  2. In the Search for apps field, enter Connector for Salesforce & Jira.

  3. Select the app when it appears in the results list.

  4. Click 

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  1. Try it free to download and install your add-on.

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  1. Click Close in the Installed and ready to go dialog window.

  2. If you're using Jira Service Management,

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  1. refer to Working with Jira Service Management projects for more information.

  • Prerequisites

    • You must be:

      • An admin of the Jira Cloud instance.

      • Either a technical contact or billing contact of the Jira Cloud instance. To verify, log in to MyAtlassian and ensure the Jira Cloud instance appears on the Licenses page.

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Data Center

  1. Log into your Jira instance as an admin.

  2. Go

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  1. to Settings > Add-ons.
    The Find new add-ons screen displays.

  2. Locate

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  1. Connector for Salesforce & Jira

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  1.  via search.

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  1. Select the app when it appears in the

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  1. results list.

  2. Click Free trial to begin a new trial or Buy it now to purchase a license for Connector for Salesforce & Jira.
    You will be prompted to log into MyAtlassian.

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  1. Connector for Salesforce & Jira

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  1. begins to download.

  2. Enter your information and click Generate license when redirected to MyAtlassian.

  3. Click Apply license.

Note

For installations related to Salesforce and Jira Service Management,

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  • Prerequisites

    • You must be an admin of the Jira Server instance.

What's next?

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Next steps

Once you’ve installed Connector on Jira, switch to Salesforce and

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Install the Salesforce Package. Installing the Salesforce Package

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allows the Connector on your Jira instance to interface with Salesforce properly.

If you have already installed the Salesforce Package,

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