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Problem
You want to assign new issues to the user with the least number of tasks to balance the workload across the team.
Solution
| Note |
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This recipe assumes that you already have a project and a workflow associated with it in your Jira installation. If not, go to the Jira documentation to find out how to do this. |
Add a SIL post function
Create a draft workflow.
Go to the Create transition.
On the Post Functions tab, select the Add checkbox.
Select (k) SIL Post-function and click Add.
For more information on configuring workflows, go to the Atlassian documentation.
Write the code
After the you’ve added the post function, the user interface is displayed.
Enter a name for your program. This is used in the name of the file where the program is saved. For more examples, go to Writing Conditions Validators and Post Functionsour documentation on writing condition validators and post functions.
To assign an issue while also maintaining the user load, enter the following code.
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string[] prjMembers = projectMembers(project);
string minUser;
number minIssues = -1;
number issuesNumber = -1;
string query = "project = " + project + " AND status in ('Open', 'In Progress', 'Reopened') AND assignee = ";
string jql;
for (string user in prjMembers) {
jql = query + user;
issuesNumber = arraySize(selectIssues(jql));
if ((minIssues == -1) || (issuesNumber < minIssues)) {
minIssues = issuesNumber;
minUser = user;
}
}
assignee = minUser;
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Click Add.
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It is recommended that you move all the SIL™ Post Functions post functions after all other post functions. You can do that by repeatedly clicking "To do this, click Move Down" until it is at the very until the SIL™ post functions reach the bottom of the post functions list. |
Test the code
Next, activate Publish your draft workflow by publishing to activate it.
To test the post function, create a new issue. Fill Complete the required fields and click "Create" button. The issue will be is assigned to the user with the least smallest number of tasks.
Example
Assign an issue randomly to project users (example)
Recently we encountered one case where we needed the issue to be assigned randomly to This is an example of how you can randomly assign an issue to project users.
For assigning To assign the issue randomly, you should enter the following code and make sure to use the random function and write the following code:.
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string[] prjMembers = projectMembers(project);
number n = arraySize(prjMembers);
if (n > 0) {
assignee = arrayGetElement(prjMembers, random(n));
} else {
assignee = projectPM(project);
}
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Table of Contents
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