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1. High-level Overview

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Hosting and DeploymentCloud NativeSelf-hosted
No installation required(tick)(error)
No additional costs of hosting and deployment(tick)(error)
Automatic updates and maintenance(tick)(error)
FeaturesCloud NativeSelf-hosted
Built-in fields synchronization(tick)(tick)
Attachment synchronization(tick)(tick)
States and Statuses synchronization(tick)(tick)
User Mapping(tick)(tick)
Comment synchronization(tick)(tick)
Initial synchronization(tick)(tick)
Synchronization filters(tick)(tick)
Issue Hierarchy support(tick)(tick)
Issue Linking(tick)(tick)
Profile migrationIN 2022PLANNED(tick)
Check-ins support(error)(tick)

2. Built-in Fields Support


FieldsCloud NativeSelf-hosted
Title / Summary(tick)(tick)
Description(tick)(tick)
Assignee(tick)(tick)
Reporter(tick)(tick)
Components / Area(tick)(tick)
Sprint / Iteration(tick)(tick)
Story Points(tick)(tick)
Priority / Severity(tick)(tick)
Fix Version / Affected Version(tick)(tick)
Release(tick)(tick)

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Field TypesCloud NativeSelf-hosted
Custom fields based on built-in fields(tick)(tick)
Custom fields created by add-ons(error)(error)
Labels(tick)(tick)
Text - single Line (tick)(tick)
Text - multi line (plain text and HTML/Wiki)(tick)(tick)
Number Field(tick)(tick)
Link / URL(tick)(tick)
Single choice fields(tick)(tick)
Multiple choice fields(tick)(tick)
Date Pickers(tick)(tick)
Date and time pickers(tick)(tick)
User Picker(tick)(tick)
Group Picker(error)(tick)
Time tracking fields(error)(tick)
Azure DevOps test steps synchronization(error)(tick)

4. Feature details

FeatureCloud Native SynchronizerSelf Hosted Synchronizer
Extra types of initial synchronization
(unlinking, updating or removing already paired and
unpaired issues or work items)
(error)(tick)
Multi-step transitions in status synchronization
(error)
(tick)(tick)
Active Directory Support(error)(tick)
User mapping by email(error)(tick)
Comment edits and deletion synchronization

(error)

(error)

Automatic Sprint
creation 
creation(error)(error)
Jira Components* - used to group and organize issues in a project(error)(error)
Sync ADO comment as internal content(error)(error)
Azure DevOps test steps synchronization(error)(tick)
Map JSM customers to ADO users(error)(error)

*Currently, there are no plans to include Components support.