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This page is about Chat for JSM Cloud. Using Server or Data Center? Click the Server button abovehere.

In this section, we have gathered information that may help you improve your Chat for JSM Cloud experience.

FAQ: Chat for JSM Cloud

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Use Cases

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I want to add Chat Widget to my Customer Portal

I want to add Chat Widget to my Website

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I want Chat Widget to be visible at specific times

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Chat

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I want to show customers FAQs when they type a message in Сhat Widget

I want customers to fill in a form before they start a live chat

I want only registered customer portal users to have access to live chat

I need to support different languages in Chat Widget

I want to be notified about new messages from customers

I want to be notified about new incoming requests from customers

I want to integrate WhatsApp with Chat application

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Server to Cloud Migration

Chat for JSM Cloud vs. Server/DC Versions 

Data Policy

Third-Party Licenses