...
| name | Util library |
|---|
Symptoms
You might encounter issues where
...
Appfire apps, such as Reporting, Scaffolding, Linking, or Tracking and
...
the Util Library are being disabled.
Additionally,
...
the following error message is displayed in atlassian-confluence.log
...
.
| Code Block | ||
|---|---|---|
| ||
20172023-08 10-16 14:32:05,046 ERROR [ThreadPoolAsyncTaskExecutor::Thread 46] [atlassian.plugin.module.PrefixDelegatingModuleFactory] createModule Detected an error (NoClassDefFoundError) instantiating the module for plugin 'com.comalatech.workflow' for module 'workflowSupplier': com/servicerocket/confluence/randombits/supplier/core/annotate/AnnotatedSupplier.2017 2023-08 10-16 14:32:05,274 ERROR [ThreadPoolAsyncTaskExecutor::Thread 46] [plugin.osgi.factory.OsgiPlugin] onPluginContainerFailed Unable to start the plugin container for plugin 'com.servicerocket appfire.confluence.plugin.servicerocket appfire-utility-library' |
When trying to enable the
...
Appfire app(s) and
...
the Util Library, the
...
apps will fail to enable.
| Info |
|---|
This article refers to the Appfire (previously ServiceRocket) apps and Utility Library. The |
Cause
This issue is being caused by 3rd party add-ons that
...
have a dependency on
...
Appfire Util Library.
...
3rd party add-ons
...
that have a dependency on
...
the Appfire Util Library
...
include
...
...
Appfire
Viewtracker Add-on by Bitvoodoo
Google Apps Connector by M20 Technology
...
by
...
Appfire
Workaround
...
uninstall the affected
3rd party
...
apps(s)
...
Appfire apps(s)
...
Appfire Utility Library
...
...
install the Appfire app(s) first
...
(this automatically installs the Appfire Utility Library
...
)
...
then, install the 3rd party
...
app(s)
...