| templateType | template |
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| templateOption | {"label":"FAQ Knowledge Base Template v4 Cloud Migration Ready v2","value":"478120153","templateType":"970261609template"} |
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| templateTypeOption | {"label":"Confluence template/blueprint","value":"template"} |
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| templateId | 970261609478120153 |
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| excerpt | Purpose Summary When publishing an article from Jira, some of the Data Categories are not displaying. In Salesforce, the Data Categories are showing correctly. Answer Environment Confluence Cloud Diagnostics Steps None Cause Data Categories name does not support special characters. For example, a Data Category named “Wh@t's New” will not appear in the Article Categories in Jira. Remove the special characters and save the changes. To edit and modify the Category groups, read this Workaround None Resolution Edit and modify the Category group’s name in Salesforce. Refer to the Salesforce - Create and Modify Category Groups article . |
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| space | SFPUBC |
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| spaceOption | {"label":"Publisher for Confluence Cloud to Salesforce (SFPUBC)","value":"SFPUBC"}to locate the Data Categories. Remove the special characters to resolve the issue. |
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| fieldGroupKeys | {"j50msjr2p9yibyuz7zpt":["net.customware.confluence.plugin.scaffolding__j50msjr2p9yibyuz7zpt__data_0_uaqe4u8dm4k0et0hl14i"]} |
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