Page Comparison

Approvals

Read-only

List of JApproval structures.

Customer Request Type

Read/Write

string

A composite string containing portal key / request key.

In order to get the list of such values, use the next query:

SELECT STRINGVALUE, COUNT(*) FROM jiraissue i 
LEFT JOIN customfieldvalue cfv 
ON i.id = cfv.ISSUE 
where cfv.customfield = (select id from customfield where cfname = 'Customer Request Type') 
GROUP BY STRINGVALUE;

Customer Organizations

Read/Write

string[]

A list of organizations names

Request Participants

Read/Write

string[]

A list of users that are participants in Service Management customer portal request

Satisfaction

Read-only

number

The customer satisfaction rate

Satisfaction date

Read-only

date

The request feedback date

SLA CustomField Type

Read-only

JSlaInformation

A JSlaInformation structure