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Overview

Using commands to interact with Jira from Slack is a real-time saver. Use these commands to up your integration game and wow your colleagues with your time-saving skills.

  • You can interact with the app directly or in channels where the bot is invited.

  • You can type help to the bot anytime to get a reminder of the command syntax.

Prerequisites

You must invite the bot to the channel to use this feature.

For a complete list of commands and their behaviors, see:List of commands (CLI)

On this page:

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Accessing the app in Slack

  1. Navigate to the Apps section in Slack.

  2. Click on Jira Integration+.

Get syntax reminders with the help command

  1. Go the the messages tab in Slack.

  2. Type help and hit enter.

The bot will give you real examples based on tickets you can access in Jira.

Expand issue information

Send a message in Slack that includes one or more Jira issue keys.

Image showing one or more Jira issue keys

Create issues

You can use a number of other options to create issues from Slack.

  1. Start with the keyword create.

  2. Add the issue type after the keyword - examples include task, sub-task, and story.

  3. Add the project where the issue should be created - use the project JIRA code (in the example above, JID is the project JIRA code).

  4. Add the issue name/title for the ticket.

  5. Add additional fields to complete your ticket.

    • description - add a description.

    • priority - set the issue priority.

    • assignee - who the issue should be assigned to.

Add comment

  1. Type the keyword comment followed by the issue key (i.e. example: DEMO-124).

  2. Enter your comment.

Assign with command line

  1. Type the keyword assign.

  2. Type a Jira issue key (i.e. example: DEMO-124).

  3. Mention the user you want to assign the issue with the @ pattern.

Info

You can use @me to assign it to yourself.

Log time

  1. Type the keyword log.

  2. Type the amount of time - i.e example: 2h, 1w, 1d, 2.5h.

  3. Type a Jira issue key (i.e. example: DEMO-124).

  4. Enter a comment (optional).

Search for issues

Search by sprint

  1. Go to the channel and type sprint XX, where XX is the name of the sprint.

    1. Note: You can substitute current for sprint name if you want results for the current active sprint.

    2. To return for a specific sprint and project type sprint  XX YY where XX is the name of the sprint, and YY is the name of the project.

Search by user

  1. Go to the channel and type issues @user where @user is the Jira user name to filter by.

  2. The following commands can also be used to retrieve a list of issues for a specific user:

    • issues (user)

    • my tickets

    • my priorities

    • my issues

Search by advanced (JQL)

The JIRA query language (JQL) allows for complex issue searches. This is how you can create queries in JIRA and then utilize them with Nextup. You can write JQL formatted messages directly in Slack, create them in JIRA, and copy the syntax into Slack.

  1. Login Log in to Jira and go to Search Issues.

  2. Create your search via the basic or advanced tabs.

  3. Copy the JQL from Jira (if using the basic search you will need to switch to JQL).

  4. Go to the channel where the bot is installed. Type Jira search and paste the JQL from the above step.