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Working with Issues

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pageGetting Started with Canvas for JIRA

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Moving issues

To move issues around your boards, click on the issue and simply drag it to the desired location, then release the mouse.

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Moving an issue this way updates the attributes of the issue.

Displaying Issue Dependencies

You can display visual dependencies between issues to

  • highlight blockers

  • relationships

  • clones or duplicates

This is particularly critical for teams using the Scaled Agile Framework (SAFe) to enterprise-scale their Agile development.

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Utilizing the dependency feature is completely optional

  • to enable/disable the dependency feature, choose Toggle links in the Canvas menu

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To manage which links and colors to display

  • open the Canvas configuration and select the appropriate customization

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Viewing More Issue Information

To view more information on a given issue, click anywhere on the issue's card to open the preview screen.

This preview screen allows for quick modifications to specific fields.

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To view the original issue page, click on the issue number link.

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Unsupported issue fields issue display

Canvas Boards will display the following message if an unsupported issue field is included.

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This message will also be displayed for example if the included field has

  • editor capabilities

  • complex UI controls in a custom field