| templateType | template |
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| templateOption | {"label":"FAQ Knowledge Base Template v4 Cloud Migration Ready v2","value":"478120153","templateType":"970261609template"} |
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| templateTypeOption | {"label":"Confluence template/blueprint","value":"template"} |
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| templateId | 970261609478120153 |
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| excerpt | Purpose Summary When publishing an article to Salesforcefrom Jira, some of the Data Categories may not display on the list although they exist on Salesforce. Answer This happens due to special character's on the Data Category name not being supported. For example, a Data Category named “What's New” will not show in the Articles Categories list |
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| space | SFPUBC |
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| spaceOption | {"label":"Publisher for Confluence Cloud to Salesforce (SFPUBC)","value":"SFPUBC"}are not displaying. In Salesforce, the Data Categories are showing correctly. Environment Confluence Cloud Diagnostics Steps None Cause Data Categories name does not support special characters. Workaround None Resolution Edit and modify the Category group’s name in Salesforce. Refer to the Salesforce - Create and Modify Category Groups article to locate the Data Categories. Remove the special characters to resolve the issue. |
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| fieldGroupKeys | {"j50msjr2p9yibyuz7zpt":["net.customware.confluence.plugin.scaffolding__j50msjr2p9yibyuz7zpt__data_0_7wbs2tk9jfk0et0hl14i"]} |
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