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Checking Salesforce API call usage from within Salesforce
As an
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admin, you
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can see API call usage from within Salesforce.
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This process allows you to see general API call usage for all Salesforce applications
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,
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not just for Connector for Salesforce & Jira.
In Salesforce, go to
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Settings > Setup.
In the sidebar, under
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SETTINGS, click Company Settings > Company Information.
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Under Organization Detail, you
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can see the number of API Requests for the past 24 hours
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.
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Estimate Salesforce API call usage
Consult the following table to
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estimate
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Salesforce API calls the Connector requests based on each major operation:
Operation | Estimated API call usage | |
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User | Viewing a Jira issue | 1 API call per page load, if there is any association. |
Associating a Salesforce record | 1 API call per search. Delayed search keystrokes will invoke 1 API call each. 1 to 2 API calls to complete an association, depending on the association configuration. | |
Creating a Salesforce record | 1 to 4 API calls to complete a record creation, depending on the association configuration. If attachment sync is enabled, an additional 5 API calls per attachment. | |
Updating a Jira issue | 1 to 2 calls for each non-view-only association. | |
Admin | Setting up connection | 1 API call per setup. 5 additional API calls if importing from Salesforce compact layout. |
Configuring a connection | 2 API calls per page load. | |
Configuring a binding | 1 API call per page load. 1 API call per mapping dialog load. |