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1. Log in to JIRA Cloud.
   
   

2. From the Cog Icon, select System.
   

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3. In the Administration page, under Advanced section, click Indexing.
   Follow the instructions to run Re-index and wait until it completes. 
   
   

4. Now, let's export the connector data.
   From the Cog Icon, select Add-ons.
   
   

5. In the Add-ons administration page, click Export from the Cloud Connectors section:
   

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6. On the Data migration page, ensure 'Salesforce.com' is selected.
   

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7. Click Export. 
   A process will be initiated in the background to produce the export.
   Click the refresh icon to fetch the latest status.
   
   
   
   Note that it may take a few seconds (or up to a few minutes, depending on the size of your instance) to complete. 
   
   

8. If successful, you should see a table like below:
   
   

   

   
   
   

9. Click Download.
   Save the zip file for the the next step.

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