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This article provides step-by-step instructions to locate an App License SEN / Entitlement Number or License ID number for Appfire apps.

Instructions:

To locate the App Entitlement/License ID License SEN / Entitlement number in Jira/Confluence Cloud, please follow these steps:

Jira

  1. Log in to your Jira Cloud instance with an administrator account.

  2. From the menu, select "Apps" and then click on "Manage your apps."

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  3. Explore the list of installed apps.

  4. Expand the section for the desired app's name to view the " App Details " like App License SEN/, Entitlement Number, or License ID number, etc, associated with the app, as shown in the screenshot below, and share with us.

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Confluence

  1. Log in to your Confluence Cloud instance with an administrator account.

  2. Click on the cog wheel gear icon in the top-right corner.

  3. Click on "Manage apps" to see a list of installed apps.

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  4. Locate the app for which you want to find the License SEN / Entitlement number.

  5. Expand the section for the desired app's name to view the App Details like App License SEN, Entitlement number, etc, associated with the app, as shown in the screenshot below.

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Following the above-mentioned steps will help you quickly locate the App License SEN / Entitlement Number or License ID for apps in Jira /and Confluence . The information is useful to our licensing team in managing licenses effectively.respectively.

Info
  • Ensure to have appropriate admin permissions to to access the app management Manage apps page and view licence details.