👋 Welcome to Assets & Inventory Plugin for Jira!
A powerfully simple Jira asset management tool that brings assets, inventory, and Jira issues together seamlessly. Control the full lifecycle of your Jira assets and inventory in both Jira and Jira Service Management with the Assets & Inventory Plugin.
With Assets & Inventory Plugin (AIP), you can:
Complete asset utilization
Have full control and visibility of the complete lifecycle of your assets. Link issues with your assets, create reports, filter issues with the app’s custom field, and much more!
Handy asset navigator
A user experience that features a cutting-edge UI library with fast index technology, just like Jira. Have full visibility and control over your assets in one handy place.
This app gives insight into spending and utilization of assets such as hardware, software licenses, services, and related contracts. Teams can start tracking assets right away with built-in global attributes (e.g., owner, serial number, location, and cost).
Handy asset navigator
Have full control and visibility over the complete lifecycle in one place with the Asset Navigator.
You can define the distinctiveness of assets based on multiple attributes, link assets to each other, and more.
Full Jira and JSM integration
Fully integrated AIP integrates with Jira Service Management , Jira Service Management Customer Portal, Core, and Software. Link issues with assets and and Jira Software to link assets to issues and for cross-team collaboration (e.g., across IT, Support, and Development). You can combine this data for detailed analysis .
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and more!
Watch this video to start your onboarding journey:
https://fast.wistia.com/embed/medias/c09ekeh8yi.jsonpExplore the top use cases of AIP and see how it can enhance your asset management workflows:
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Digitally transforming manual and paper processesHelp teams modernize and streamline workflows to eliminate manual work and errors. This will also free up time for more strategic work. |
Here is a quick review of Assets & Inventory Plugin’s main components:
Reusable Templates
CR allows you to create templates using dynamic variables, which are special keywords that will be replaced with proper data (reporter name, issue key, due date, etc.) when the template is used.
You can use templates to respond to customers or leave internal notes in Jira Service Management, as well as in comments or descriptions in Jira Software and Work Management.
The templates can be organized into folders for easier navigation. Advanced visibility permissions let managers make templates available only to the right people.
Automated Actions
Each template can include an individually triggered sequence of actions, so you can automate repetitive tasks and streamline your workflow.
This feature lets you transition issues to a given status, set values within issue fields, and mix and match sequences by adding multiple actions to each template to suit your needs.
You can also leverage the power of Jira Automation. It's possible to trigger particular rules as an automated action through a web request that triggers the automation. This means that, effectively, you can do anything that Jira Automation can as part of your templates.
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Signatures
CR allows you to create and manage signature templates that can be customized on three levels: Global, Project, and Personal. This signature can be automatically applied to each response, eliminating the need for users to insert it manually.
Insights
The Insights tab, with its advanced filtering functionality, enables managers to see how their teams are using Canned Responses, providing them with detailed statistics and reports about template usage.
Managers can dig deeper into template statistics to find out how agents communicate. These insights can then be used to promote the most popular Personal templates to Project and Global levels, compare template usage, and declutter the templates list| Panel | |
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Managing physical and digital assets end-to-endTeams can track an unlimited number of assets. These can be physical assets such as laptops, computers, and servers, and digital/logical assets such as software, application programs, and related contracts. |
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Managing service effectively in every team (not just IT)IT teams can collaborate with others on asset management. For example, Finance can import cost center spreadsheets that can be quickly associated with assets. |
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Resolving incidents and requests efficientlyTeams can link related components to issues in Jira Service Management and Software to identify affected services. Also, they can link configuration items, dependencies, services, and assets in change requests to minimize the risks associated with managing assets. This makes them better equipped to resolve incidents and fulfill requests with the relevant context. |