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Looking for the documentation on the newest versions of Power Scripts for Jira 8 for Server/Data CenterClick here and leave these dusty old pages behind !

Supported custom fields

Custom FieldRead/WriteSIL TypeValue
ApprovalsRead-only
JApproval[]
List of JApproval structures.

Customer Request Type

Read/Writestring

A composite string containing portal key / request key.

In order to get the list of such values, use the next query:

Code Block
SELECT STRINGVALUE, COUNT(*) FROM jiraissue i 
LEFT JOIN customfieldvalue cfv 
ON i.id = cfv.ISSUE 
where cfv.customfield = (select id from customfield where cfname = 'Customer Request Type') 
GROUP BY STRINGVALUE;

Customer Organizations

Read/Writestring[]A list of organizations names

Request Participants

Read/Writestring[]A list of users that are participants in Service Desk customer portal request

Satisfaction

Read-onlynumberThe customer satisfaction rate

Satisfaction date

Read-onlydateThe request feedback date

SLA CustomField Type

Read-onlyJSlaInformationA JSlaInformation structure

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