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This page is about Time to SLA for Jira ServerOn-Prem.

Snapbytes apps contain detailed logs that help us to identify and locate any problems you may encounter while using our products. In Jira, detailed logging is disabled for add-ons by default. This article describes how to enable detailed logging for Snapbytes products.

  1. On this page, you will learn how to enable detailed logging.

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  1. Log into Jira as an Administrator.

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  1. Click the cog icon to open the Jira Administration menu.

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  1. Go to System.

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5. The Jira Administration page will appear.5.

  1. Click Logging and Profiling in the menu on the left-hand side.

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6. Find the Default Loggers headline and click Configure Logging Level for Another Package.

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7. The Configure logging level for another package screen will pop-up.

8. Enter com.tuncaysenturk.jira and com.snapbytes as the Package Names.

9. Set Logging Level as DEBUG.

10. Click Add.

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11. Logs will be written in <JIRA HOME>/log/atlassian-jira.log.

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