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If you are new to Connector for Workplace & Jira and searching for how to use the app, mention the bot name to receive suggestions on the shortcodes available and assistance in executing the shortcodes.

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Launching the guided assistance

  1. Mention the bot name, for example, "@bot-name" in your Workplace chat.

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  2. The bot will reply with an assistance menu.

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  2. You have three options to choose from:

    1. Update Status - Provides assistance on what status to transition to. Refer to Updating Jira issue's status field for more information. 

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    2. Comment - Provides assistance on how to format your comment. Refer to Sending comments to Jira Issues for more information. 

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    2. Exit - Closes the assistance menu.