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excerptGo to  Cog Icon > System. Under  Troubleshooting And Support  in the sidebar, click on  Logging & Profiling. Scroll down to  Default Logger,  then click  Configure. In the  Package Name  text entry box, type " com.servicerocket ". Under  Logging Level,  choose  TRACE .  To further improve our ability to help you, provide the exact or estimated time stamp when you were able to replicate the issue you are facing.
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